01 — The problem
One day of traffic, one shot at it
Northmark's audience does not browse — it arrives at 09:00 on launch day, all at once, from a newsletter and three athlete posts. The site has to hold, convert, and be interesting enough to share within the same ten minutes.
The previous launch had treated the spike as an infrastructure problem. It was also a design problem: the page asked the audience to watch, and a watching audience leaves.
