Strategy is a decision, not a document
If the strategy did not rule anything out, nothing was decided. We write down what you are choosing not to do, and we hold you to it through the design.
The studio
Makeready is an independent studio. We are owned by the people who work here, we take on roughly fourteen projects a year, and we would rather do fewer things properly than more things quickly.
We started in 2016 as three people doing identity work for cultural institutions who could not afford the studios they wanted. That constraint shaped us: we learned to make systems that survive being handed to someone else, because our clients could never afford to call us back for every poster.
Ten years later the clients are larger and the principle has not moved. The work is finished when your team can carry it without us — not when the presentation ends.
22
People
14
Projects a year, by choice
3
Studios
100%
Employee owned
The people
Founding partner, creative direction
Identity and campaign work. Spends more time at press checks than at her desk, which she maintains is the job.
Founding partner, strategy
Writes the strategy documents. Believes most research budgets are spent re-learning what the sales team already knows.
Strategy director
Positioning and messaging. Runs the interrogation phase, which clients enjoy less than the name suggests.
Design director
Systems and typography. Responsible for the 14mm frame that sixteen guest designers have not broken.
Technology director
Creative technology and build. Designs the fallback before the feature, every time, without being asked.
Product design lead
Field research and interface design. Has ridden with more technicians than most technicians.
Senior designer
Identity and packaging. Keeps the studio's pigment library and is protective of it.
Production director
Print and production. The reason ideas arrive on paper looking like they did on screen.
History
Founded in Amsterdam by Júlia Ferreira and Owen Mbeki, working with cultural institutions.
First full identity-and-product engagement; the studio stops describing itself as a design agency.
Lisbon studio opens. The practice becomes genuinely multidisciplinary rather than aspirationally so.
Employee ownership completed. Fourteen projects a year becomes a deliberate ceiling.
Verge Institute system ships; the frame-not-picture approach becomes the studio's default for institutions.
Twenty-two people across Amsterdam, Lisbon and New York.
What we believe
If the strategy did not rule anything out, nothing was decided. We write down what you are choosing not to do, and we hold you to it through the design.
Every system we make will eventually be used by someone who was not in the room. Documentation, templates and rule sets are scope from day one, not a file we email at the end.
Vans, shop floors, wet bathrooms, ice buckets, direct sunlight. Three weeks of observation has resolved more arguments for us than three months of workshops.
Our best work sits between disciplines — a packaging decision that solves a retail problem, a type hierarchy that is actually a campaign strategy. We staff projects to make that overlap likely rather than accidental.
We set the container first and then push hard inside it. Freedom without a frame produces work that cannot be repeated, and repetition is what builds a brand.
On anything interactive we design the degraded version before the ambitious one, so there is always a floor we would be happy to launch.
Head office
Studio
Partnerships
Start a project
A 45-minute call with the people who would do the work. If we are not right for it, we will say so and suggest who is.